Shipping

For mainland UK, all orders below £50 will be charged at a flat fee of £5.95, for postage and packaging.  If your order is £50 and over, all prices quoted include free delivery to mainland UK.

For EU countries, you will be notified of the cost of postage and packing upon check out and this fee will be added to the cost of your final invoice before payment is made.

For Switzerland, Canada, USA and worldwide, freight charges will be calculated upon check out and we will notify you before processing your payment.

DNA ELITE is not liable for local custom clearance, charges or taxes where applicable on entry into your territory of delivery. Please allow 7 days for delivery in the mainland UK and 10-14 days for delivery in US/Canada /EU/Worldwide. We use a courier service to deliver our beds and accessories, therefore packages will require a signature. If you are out at the time of delivery of your package, a card will be left for redelivery or collection.

In case a product is not available you will be notified and offered an alternative product and you can decided if you wish to buy the alternative item offered, we do not debit your card before the goods have been processed and ready to leave from our distribution warehouse.

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